O’Jez Entertainment Limited

Hospitality & Leisure

Salary Range : ₦ 80,000.00 – ₦ 120,000.00

Job summary

We are seeking smart, courteous, and customer-focused Supervisors to join our Restaurant & Bar team at O’jez Entertainment Ltd. The ideal candidates will be responsible for providing supervisory duties that will lead to an excellent food and beverage service, ensuring customer satisfaction, and maintaining a welcoming dining environment.

• Min Qualification: HND
• Experience Level: Mid level
• Experience Length: 3 years
• Language Requirement: English
• Working Hours: Full Time – Flexible Hours
• Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

• Hire, train, and schedule front-of-house staff.
• Delegate daily tasks and monitor performance to maintain high productivity.
• Welcome guests, oversee order accuracy, and proactively check on tables to gauge satisfaction.
• Handle and resolve customer complaints promptly and professionally.
• Conduct regular inspections of dining and kitchen areas to ensure compliance with food safety, hygiene, and sanitation regulations.
• Oversee daily opening and closing duties, assist servers during peak hours, and manage point-of-sale (POS) systems.
• Monitor stock levels of food, beverages, and cleaning supplies, placing orders as needed and maintaining vendor relationships.

Requirements:

• Minimum of 2–3 years of experience in a supervisory role within a restaurant, lounge, hotel, or hospitality business.
• Strong leadership and team management skills.
• Excellent customer service and conflict-resolution abilities.
• Ability to supervise daily restaurant operations with minimal oversight.
• Experience managing Front of House staff, including waiters, hostesses, runners, and bar personnel.
• Good understanding of POS systems, cash handling, and sales reporting.
• Ability to monitor inventory, facility maintenance, and operational standards.
• Strong communication and interpersonal skills.
• High level of accountability, attention to detail, and problem-solving ability.
• Ability to work under pressure in a fast-paced hospitality environment.
• Proficient in Microsoft Excel, Google Sheets, and WhatsApp Business communication.
• Willingness to work weekends, holidays, and flexible shifts as required.
• Professional appearance and positive attitude.
• Must be organized, proactive, and capable of leading by example.
• HND/B.Sc. in Hospitality Management, Business Administration, or a related field.